Privacy Policy

Privacy Policy

Effective Date: 24/06/2026
Last Updated: 24/06/2026

1. Introduction

Rakaura (“we”, “us”, “our”) is a UK-based cybersecurity consultancy providing vulnerability management, security audits, OSINT exposure assessments, and cybersecurity advisory services.

We are committed to protecting your privacy and handling your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or services.

2. Information We Collect

We may collect the following types of personal data:

Information you provide directly:

  • Name

  • Email address

  • Phone number (if provided)

  • Company name

  • Any information submitted through contact forms or enquiries

  • Information collected automatically:

  • IP address

  • Browser type and device information

  • Pages visited and time spent on site

  • Cookies and analytics data

3. How We Use Your Information

We use your information to:

  • Respond to enquiries and provide quotes

  • Deliver cybersecurity services

  • Improve our website and services

  • Maintain business records

  • Comply with legal obligations

  • Prevent fraud or misuse of our systems

  • We do not sell your personal data.

4. Legal Basis for Processing

  • We process your data under the following lawful bases:

  • Legitimate interests – to respond to enquiries and operate our business

  • Contract – when providing services you have requested

  • Legal obligation – when required to comply with UK law

5. How We Store and Protect Your Data

We take appropriate technical and organisational measures to protect your data against:

  • Loss

  • Misuse

  • Unauthorised access

  • Disclosure or alteration

As a cybersecurity-focused business, we apply security best practices to protect all stored information.

6. Data Sharing

  • We may share your data only when necessary:

  • With trusted service providers (e.g. hosting, email, analytics)

  • If required by law or regulatory authorities

  • All third parties are required to handle your data securely and in compliance with GDPR.

7. Data Retention

We retain personal data only for as long as necessary:

  • To fulfil the purpose it was collected for

  • To comply with legal and accounting obligations

  • You may request deletion of your data at any time (see Section 9).

8. Cookies

Our website may use cookies to:

  • Improve user experience

  • Analyse website traffic

  • Understand how visitors use our site

You can disable cookies through your browser settings.

9. Your Data Protection Rights

Under UK GDPR, you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Object to or restrict processing

  • Request data portability

To exercise any of these rights, contact us at:

Email: info@rakaura.com

10. Third-Party Services

We may use third-party services such as:

  • Website hosting providers

  • Email services

  • Analytics tools (e.g. Google Analytics)

These providers may process limited data on our behalf.

11. Security of Your Data

We take cybersecurity seriously. Appropriate security measures are in place to protect your personal data, including:

  • Access controls

  • Encryption where appropriate

  • Secure hosting environments

  • Regular security reviews

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

13. Contact Us

If you have any questions about this Privacy Policy or your data, please contact:

Rakaura
Email: info@rakaura.com
Website: https://www.rakaura.com